Event Details

SHARE’s 2019 Conference looks at how museums can adapt to evolving audience needs and changing workforce and volunteering patterns, remaining relevant and vibrant into the future.  This year we are excited to be at the new North Hertfordshire Museum in the centre of Hitchin, which has just opened following a £6m development programme, and our Conference Chair will be Ros Allwood, Cultural Services Manager at North Hertfordshire Museum.

Our key presenters are: 

  • Flourishing museums: signs of success from the independent museums sector – Emma Chaplin (Director, Association of Independent Museums)

  • All change at the National Trust? – John Orna-Ornstein (Director of Culture and Engagement, National Trust)

  • The new National Lottery Heritage Fund grants – Anne Jenkins (Director, England, Midlands & East, National Lottery Heritage Fund)

  • Will you organisation still exist in 30 years? – Venu Dhupa (Director, VSDB Consultancy)

  • Workforce wellbeing: why and how? – Dr David Watson, UEA

  • Arts Council and a thriving museums sector – Hedley Swain (Area Director South East, Arts Council England)

In addition, we have brought together a range of case studies and presentations from around the East of England and further afield exploring these issues and more:

  • Energy, ambition and investment: shaping our museums’ futures – Dr Liz Hide (The Sedgwick Museum of Earth Sciences)

  • Succession planning and continuity in a small museum – Graham Randall and Lynette Burgess (Bawdsey Radar Museum)

  • Retail, resilience and change – Polly Redman (Braintree Museum)

  • Sustaining curatorial knowledge – Megan Dennis (Curator) & Bridget Yates (Research Associate), Gressenhall Farm & Workhouse

There will be an extended lunchbreak with plenty of time for networking and to explore the museum galleries. During lunch there will also be drop-in sessions including fundraising advice from Arts Council England, the Museums Association, the National Lottery Heritage Fund and the SHARE Accreditation Advisor – plus a Workplace Wellbeing workshop!

There is a flat-rate charge of £25 per delegate to cover the costs of event organisation and catering. A range of payment options are available. Participants have the option to select a maximum of five tickets when registering for the event.

Important payment information:

This year participants can pay directly or select the option to be invoiced. Once delegates have registered they will receive a confirmation email, and an invoice from Eventbrite.

Please be aware that it is a requirement from Eventbrite to ask for billing address and VAT details, if you do not know your organisation’s details please enter N/A.

If you select the option ‘to invoice’, please wait to be contacted by a member of the SHARE team before raising a purchase order and sending payment. As we are part of Norfolk County Council, payment needs to be directed through the Council’s finance team. The eventbrite invoice provided is to be used for interal records. 

We will not be able to accept cash on the day or arrivals on the day. Bookings close two weeks before the event. 

Travel FAQs:


There are a range of car parks located in the centre, those listed below are the closest distance to the venue.

  • Bancroft car park (5-minute walk to the venue) – cost £5 for 3 hours plus

  • Brand Street (1-minute walk to the venue) – £3 for 3 hours plus

  • Woodside car park (9-minute walk to the venue) – £5 for 3 hours plus

For more information around parking visit – https://www.north-herts.gov.uk/places-type/car-parks 


It is a 20-minute walk from the station to the venue, from the station follows signs to the town centre.

Norwich – Hitchin:

  • trains running from 7:34-7:57am that arrive for 10am.

  • Returns are available from 3:44pm, 4.14pm, and 5.15pm onwards 

Colchester – Hitchin:

  • trains running from 7:30 – 7:54am that arrive shortly after 10am

  • Returns are available from 15:56pm, 16:11pm, 16:21pm, 16:41pm onwards

Southend – Hitchin:

  • trains are running from 7:30 – 7:54am that arrive shortly after 10am

  • Returns are available from 16:26pm, 16:41pm onwards  

Chelmsford – Hitchin:

  • trains are running from trains are running from 7:30 – 7:54 that arrive shortly after 10am

  • Returns are available from 16:26pm, 16:41pm, 16:56pm onwards

Ipswich – Hitchin:

  • trains are running from 7:32 – 7:49 that arrive shortly after 10am

  • Returns are available from 15:41pm, 16:08pm, 16:11pm, 16:41pm onwards 

You will be sent a further email, detailing travel and final agenda, and how to contact staff members on the day 1 week prior to the conference. 

If you have an further questions, you may find them answered on our FAQ page.  

Terms & Conditions:

For full details of our programmes conditions, see our Terms & Conditions on our website.

By booking a place on to SHARE Museums East Training Programme, you are agreeing to the following terms and conditions:

  • That you are from an East of England museum which is in Arts Council England’s Museum Accreditation Scheme. Where this is not applicable you acknowledge that SHARE will facilitate your attendance if availability permits and that your organisation will pay any fees which may apply.

  • It is a condition of receiving this ACE funded training that the online evaluation sent to the email address provided at the point of booking is completed by the specified deadline. This deadline is in the email notification unless a paper evaluation is specifically requested and submitted on the day of the training session.

  • By booking a place you agree that you are booking as a representative of your organisation and should you cancel your booking without sufficient notice your organisation is responsible for paying the late cancellation fee of £50.

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