Event Details

How can you further your organisations Volunteer programme? Are there any communities you are not currently engaging in and what are the markers of an excellent volunteer programme? This session covers good practice, markers for a great Volunteer programme, and how to expand your recruitment and retainment of Volunteers.

The morning session is an activity led session run by Cathy Silmon, Learning Consultant, on Quality Assurance markers and if Organisations are offering the best experience for their volunteers?

Training Session Aims:

  • To identify and agree upon key skills defining excellent Volunteer Management within the heritage sector.

  • Draft a skill audit document to be used as an impromptu assessment during the training session and which will also become a ‘take away’ document to be used as helpful within the attendees’ organisations following the training session.

  • Discuss how the creation of a more formal skill audit QA process might helpful going forward.

The afternoon session is talks and discussions from various organisations to help further your Volunteer programme and recruitment:

  • Thera East Anglia supports adults with a learning disability in Peterborough, Cambridgeshire and Norfolk. This includes the organisation helping support in areas such as finding a job, work experience or important life skill

  • Investing in Volunteers (IiV) is a national quality standard for the involvement of volunteers which is administered by the National Council for Voluntary Organisations (NCVO).  Investors in Volunteers is an important quality mark which demonstrates to potential funders or service commissioners that volunteering programme has attained a national level of good practices with regard to the involvement and management of volunteers.


10.00 for a 10.25 start

10.25 Welcome, tea, coffee and introductions

10.30 Cathy Silmon, Quality Assurance Process for Volunteer Management

12.30 Lunch

13.45 Thera East Anglia. Supporting Volunteer with learning disabilities 

14.45 Jo Maycock, Investors in Volunteers 

15.30 End

Please arrive after 10am for an 10.25 prompt start; refreshments will be served on arrival but please bring your lunch. 

Please see our FAQs for any questions relating to our training programme 

Terms & Conditions:

For full details of our programmes conditions, see our Terms & Conditions on our website 

By booking a place on to SHARE Museums East Training Programme, you are agreeing to the following terms and conditions:

  • That you are from an East of England museum which is in Arts Council England’s Museum Accreditation Scheme. Where this is not applicable you acknowledge that SHARE will facilitate your attendance if availability permits and that your organisation will pay any fees which may apply.

  • It is a condition of receiving this ACE funded training that the online evaluation sent to the email address provided at the point of booking is completed by the specified deadline. This deadline is in the email notification unless a paper evaluation is specifically requested and submitted on the day of the training session.

  • By booking a place you agree that you are booking as a representative of your organisation and should you cancel your booking without sufficient notice your organisation is responsible for paying the late cancellation fee of £50. 

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